Our service terms and conditions
At Bug Trace LLC, we are committed to providing quality pest control services with 100% satisfaction in Houston, Texas. To ensure a clear understanding of our services, please review the following terms and conditions. These guidelines cover important aspects like our privacy policy, customer responsibilities, and how we handle any concerns you may have.
Your privacy matters to us
At Bug Trace LLC, your privacy is a top priority. Our privacy policy outlines how we collect, use, and protect your personal information such as name, phone number, adress and email adress. We ensure that all data provided to us during service inquiries, scheduling, and service delivery is handled with the utmost confidentiality and security. By using our services, you agree to the terms of our privacy policy.
Customer and company responsibilities
To ensure effective pest control and your satisfaction, both Bug Trace LLC and our valued customers have specific responsibilities. Customers are required to follow all instructions provided by our technicians before and after any treatment. This includes preparing the area for treatment and taking necessary precautions post-treatment to ensure safety and efficacy. Bug Trace LLC is responsible for delivering quality service with 100% satisfaction, using professional methods and qualified personnel.
Addressing your concerns
Your 100% satisfaction is our guarantee at Bug Trace LLC. If you are not completely happy with our service, we encourage you to contact us directly. Our administration team is dedicated to resolving any issues promptly and effectively. Please reach out to us at [[832-638-6880]] or [[info@bugtracellc.com]] to discuss your concerns, and we will work with you to find a satisfactory resolution.
SMS policy and cancellation
By providing your phone number to Bug Trace LLC, you agree to receive SMS messages from us regarding your service appointments, pest control updates, and promotional offers. Message and data rates may apply. You can expect to receive approximately 2-4 messages per month. Your consent to receive SMS messages is not required to purchase any services from us.
You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive. After opting out, you will receive one final message confirming your unsubscribe request. For assistance, reply "HELP" or contact our customer service at [[832-638-6880]]. Our full privacy policy is available on our website for more details on how we handle your personal information.
Your consent for text messages
At Bug Trace LLC, we value clear communication and your preferences. This section outlines our policy regarding text message consent, how we use your information, and your options to manage these communications. We are committed to protecting your privacy and providing a convenient service experience. Your information will not be shared with third parties.
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carriers are not liable for any delayed or undelivered messages