Our service terms and conditions

At Bug Trace LLC, we are committed to providing quality pest control services with 100% satisfaction in Houston, Texas. To ensure a clear understanding of our services, please review the following terms and conditions. These guidelines cover important aspects like our privacy policy, customer responsibilities, and how we handle any concerns you may have.

Your privacy matters to us

At Bug Trace LLC, your privacy is a top priority. Our privacy policy outlines how we collect, use, and protect your personal information such as name, phone number, adress and email adress. We ensure that all data provided to us during service inquiries, scheduling, and service delivery is handled with the utmost confidentiality and security. By using our services, you agree to the terms of our privacy policy. 

Customer and company responsibilities

To ensure effective pest control and your satisfaction, both Bug Trace LLC and our valued customers have specific responsibilities. Customers are required to follow all instructions provided by our technicians before and after any treatment. This includes preparing the area for treatment and taking necessary precautions post-treatment to ensure safety and efficacy. Bug Trace LLC is responsible for delivering quality service with 100% satisfaction, using professional methods and qualified personnel.

Addressing your concerns

Your 100% satisfaction is our guarantee at Bug Trace LLC. If you are not completely happy with our service, we encourage you to contact us directly. Our administration team is dedicated to resolving any issues promptly and effectively. Please reach out to us at [[832-638-6880]] or [[info@bugtracellc.com]] to discuss your concerns, and we will work with you to find a satisfactory resolution.